Support - OCD SensAI

How do I delete my account and all my data?

You can delete your account directly in the app:

• Go to the Account tab
• Scroll down to find the "Delete Account" option
• Follow the prompts to permanently delete all your data

This will remove all your therapy data, chat history, and account information permanently.

Is my data secure and private?

Yes! We take your privacy seriously:

• All data is encrypted and stored securely
• We use industry-standard security measures
• Your data is never shared with third parties
• You can delete all your data at any time

How does the AI therapy work?

Our AI provides supportive, evidence-based responses to help you manage OCD symptoms. It's designed to complement professional therapy, not replace it. Always consult with qualified healthcare professionals for medical concerns.

Can I use this app without an internet connection?

Some features work offline, but you'll need an internet connection for:

• AI chat conversations
• Syncing your progress data
• Receiving push notifications

How do I reset my progress or start over?

You can reset your progress by:

• Going to the Account tab
• Delete your account and create a new one

I'm having technical issues. What should I do?

Try these troubleshooting steps:

• Close and restart the app
• Check your internet connection
• Update to the latest version of the app
• Restart your device

If the problem persists, email us with details about the issue.